Previous incidents
February 2025
Feb 19, 2025
1 incident
Payment Declines for 'invalid tokenization'
Resolved Feb 19 at 11:01am EST
We’re aware of an issue impacting some payment methods being declined for 'invalid tokenization' and are urgently working to resolve the issue. We will update you asap with the latest information. We apologize for the inconvenience.
January 2025
Jan 07, 2025
1 incident
VPN Customers are experiencing issues connecting
Resolved Jan 07 at 09:17am EST
VPN Customers may experience issues connecting to Aptexx. We are currently working on resolving this issue and thank you for your patience.
December 2024